betbed Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "the User", "you") and betbed ("the Company", "we", "us", "our"), the operator of the online betting and gaming platform accessible at betbed.bid and all associated sub-domains and services (collectively, "the betbed Platform" or "the Platform").

By completing the account registration process on the betbed Platform, by depositing funds into a betbed account, or by placing any wager or participating in any game on the Platform, you acknowledge and confirm that:

• You have read these Terms in their entirety and understood their content;
• You agree to be legally bound by these Terms and all policies incorporated herein by reference, including the Privacy Policy and the Responsible Gaming Policy;
• You meet all eligibility requirements set out in Section 2 of these Terms;
• You are acting on your own behalf and not as an agent, nominee, or trustee of any third party;
• All information provided to betbed during registration and at any later point is accurate, current, and complete.

These Terms are governed by applicable law. betbed reserves the right to update, modify, or replace these Terms at any time. Continued use of the Platform following the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically.

To be eligible to register and maintain an account on the betbed Platform, you must satisfy all of the following conditions at all times:

• You are at least 18 years of age;
• You are legally capable of entering into binding contracts under applicable law;
• You are accessing the Platform from a jurisdiction where online betting is not expressly prohibited by applicable law;
• You are not on any self-exclusion list or any exclusion list maintained by betbed or any third-party responsible gaming body;
• You are not an employee, contractor, director, or officer of betbed, or a close family member of any such individual;
• You do not hold more than one active betbed account. Multiple accounts per individual are strictly prohibited.

betbed reserves the right to request documentary proof of age and identity from any Player at any time. Acceptable documentation includes, but is not limited to, a valid national identity card (NID), passport, or birth certificate. Where betbed has reasonable grounds to suspect that a Player is under the age of 18, betbed will immediately suspend that account pending verification. If verification confirms the Player is under 18 years of age, the account will be permanently closed and any funds deposited may be returned at betbed's sole discretion after verification of the payment source.

To access the full range of betbed services, you must complete the account registration process. Each individual is permitted to hold only one (1) betbed account. The creation of multiple accounts by the same individual is a material breach of these Terms and may result in the immediate closure of all associated accounts and the forfeiture of any balances held therein.

During registration, you are required to provide the following information accurately:

• Full legal name as it appears on government-issued identification;
• Date of birth;
• Valid mobile phone number (Bangladesh numbers accepted as primary contact);
• Email address (where applicable);
• A secure account password of your choosing.

You agree to keep your registration details current and accurate at all times. betbed may require you to complete a Know Your Customer ("KYC") verification process before permitting withdrawals or as part of routine compliance checks. Failure to complete KYC when requested may result in the temporary restriction of your account until verification is satisfactorily completed.

betbed reserves the right to decline any account registration application without providing a reason.

You are solely responsible for maintaining the confidentiality of your betbed account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any other person. betbed will never ask you for your password via email, live chat, or any other communication channel.

You agree to notify betbed immediately at [email protected] if you suspect any unauthorised access to your account or any breach of your account security. betbed shall not be liable for any loss or damage arising from your failure to comply with this security obligation. Any activity conducted through your account prior to notification of a security breach will be deemed to have been authorised by you.

betbed employs 256-bit SSL encryption across all Platform connections to protect data in transit. However, you acknowledge that no internet transmission is entirely secure and that you access the Platform at your own risk in respect of network-level threats beyond betbed's control.

betbed accepts deposits exclusively via the following approved payment methods for Players based in Bangladesh:

• bKash — mobile financial service operated by bKash Limited;
• Nagad — digital financial service operated by Bangladesh Postal Department;
• Rocket — mobile banking service operated by Dutch-Bangla Bank Limited;
• Upay — digital wallet operated by United Commercial Bank Limited.

The minimum deposit amount is ৳200 per transaction. betbed does not currently impose a standard maximum deposit limit, although betbed reserves the right to apply transaction limits to individual accounts as part of its responsible gaming or compliance procedures.

All deposits are processed in Bangladeshi Taka (BDT). Deposits are credited to your betbed wallet promptly following confirmation from the payment provider. betbed is not responsible for delays caused by the payment provider's processing systems, network outages, or bank-side processing times.

betbed does not charge Players any fees for making deposits, although your payment provider may apply their own transaction fees. You are responsible for any such third-party fees.

Players may request withdrawals of available funds from their betbed wallet at any time, subject to the following conditions:

• The account has been verified in accordance with betbed's KYC requirements;
• The withdrawal request meets the minimum withdrawal threshold applicable at the time of the request;
• There are no pending bonus wagering requirements attached to the balance;
• The account is in good standing and not subject to any restriction, investigation, or suspension.

Withdrawals will be processed to the same payment method used for the most recent deposit, where technically possible. betbed reserves the right to request additional verification documentation before processing any withdrawal. The purpose of such requests is to comply with anti-money laundering ("AML") obligations and to protect Players against unauthorised withdrawal attempts.

betbed aims to process approved withdrawal requests promptly. Actual crediting times are subject to the processing schedules of the relevant payment provider (bKash, Nagad, Rocket, or Upay) and are outside betbed's direct control once the withdrawal has been approved and dispatched.

betbed reserves the right to void and reclaim winnings that are found to have arisen from technical errors, system malfunctions, or any form of fraudulent or collusive activity.

betbed offers various promotional incentives to Players from time to time, including welcome bonuses, deposit match bonuses, free bets, cashback offers, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup fixtures, Eid, and Pohela Boishakh. All promotions are subject to the specific terms applicable to that promotion, which are published alongside each offer on the Platform.

The following general principles apply to all betbed bonuses unless a specific promotion's terms state otherwise:

• Bonuses are available to eligible Players who have completed account registration and, where required, identity verification;
• Each promotion is available once per Player, per household, per device, and per IP address unless explicitly stated otherwise;
• Bonus funds are subject to wagering requirements that must be met before bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated in each promotion's specific terms;
• betbed reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice;
• Any Player found to be abusing a promotion — including through the use of multiple accounts, collusion, or exploitation of technical errors — will have their bonus revoked and their account reviewed for suspension.

Players are encouraged to read the specific terms of each promotion carefully before opting in. If you have a question about a promotion's terms, contact betbed support via the email address listed in Section 17 prior to claiming the offer.

All sports bets placed on the betbed Platform are subject to the betting rules applicable to the relevant sport and market at the time the bet is accepted. By placing a bet, you confirm that you have read and accepted the rules for that bet type.

The following general betting rules apply across all sports markets on betbed:

• Bet acceptance: A bet is not confirmed until you receive an on-screen confirmation message. betbed reserves the right to refuse or limit any bet at its sole discretion.
• Odds changes: Odds are subject to change at any time prior to bet acceptance. betbed will display the final accepted odds on your bet confirmation.
• Void bets: betbed may void a bet where an event is cancelled, abandoned, or where a manifest error in the odds has occurred. In such cases, the stake will be returned to the Player's wallet.
• Live in-play betting: In-play markets update in real time. betbed implements a brief delay on in-play bet acceptance to manage the risk of latency exploitation. betbed shall not be liable for bets placed on the basis of information that is demonstrably ahead of the live feed used by the Platform.
• Cricket markets: Specific rules apply to BPL, IPL, T20 international, and Bangladesh Tigers match markets. In the event of a match being reduced in overs due to weather, the result will be determined in accordance with the official DLS method where applicable.
• Maximum payout: betbed applies a maximum single-bet and accumulator payout limit. The applicable limit is displayed within the relevant market at the time of bet placement.

All casino games available on the betbed Platform — including live dealer games, slots, table games, and crash games — are operated by third-party certified game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules of each individual game are governed by the rules published by the respective game provider and displayed within the game interface.

betbed's casino games use certified Random Number Generator ("RNG") technology, independently audited to ensure that game outcomes are statistically random and fair. Published Return to Player ("RTP") percentages for each game are accurate as certified by the relevant provider.

In the event of a disconnection during a live casino game session or a slots round, betbed's systems will record the state of the game at the point of disconnection. The game will be completed in accordance with the outcome determined by the RNG at the time of disconnection, and the result will be posted to your account upon reconnection. betbed shall not be liable for losses arising from disconnections caused by your internet connection, device hardware, or third-party network infrastructure.

The following conduct is strictly prohibited on the betbed Platform. Engaging in any of the activities listed below constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of all balances, and reporting to relevant authorities where required by law:

• Registering more than one account, whether under your own name or any other identity;
• Providing false, misleading, or fraudulent information during registration or at any subsequent point;
• Using the Platform if you are under 18 years of age;
• Using the Platform on behalf of a third party, or allowing a third party to use your account;
• Making deposits using payment methods not registered in your own name;
• Engaging in any form of collusion with other Players to manipulate game or bet outcomes;
• Exploiting software bugs, glitches, or technical errors to gain an unfair advantage;
• Using any automated software, bot, script, or algorithm to interact with the Platform;
• Attempting to launder money through the Platform or using betbed services in connection with any criminal activity;
• Engaging in any activity that betbed reasonably determines to constitute bonus abuse, including arbitrage, matched betting through multiple accounts, or systematic exploitation of promotional offers;
• Attempting to reverse-engineer, copy, or replicate any part of the betbed Platform's software or infrastructure.

betbed is committed to the promotion of responsible gambling. The Platform provides the following responsible gaming tools to all registered Players:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to control your spending;
• Loss Limits: Define the maximum amount you are willing to lose in a given period;
• Session Time Reminders: Receive automatic notifications after a defined period of continuous play;
• Self-Exclusion: Exclude yourself from the Platform for a defined period (minimum 6 months) or permanently. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period;
• Reality Checks: Pop-up reminders that display your session duration and net position at regular intervals.

All betbed services are available exclusively to adults aged 18 years and above. betbed actively discourages underage gambling and takes all reasonable steps to prevent minors from accessing the Platform. For further guidance on responsible gaming practices, please visit our dedicated Responsible Gaming page.

betbed reserves the right to suspend, restrict, or permanently close any Player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within the specified timeframe;
• Reasonable suspicion of fraud, collusion, money laundering, or other criminal activity;
• Discovery that the Player is under 18 years of age;
• Discovery that the Player registered multiple accounts;
• Receipt of a chargeback or dispute from a payment provider in connection with the Player's account;
• Inactivity — accounts with no login activity for a period of 12 consecutive months may be classified as dormant. betbed will make reasonable efforts to contact the Player before applying any dormancy policy.

In the event of account closure due to a breach of these Terms, betbed reserves the right to withhold and forfeit any funds held in the account. Where closure results from administrative reasons unrelated to Player misconduct, betbed will return the verified available balance to the Player via the most recent verified payment method on file.

You may close your betbed account at any time by contacting betbed support. Account closure requests will be processed within a reasonable timeframe. Any pending bets at the time of closure will be settled in accordance with standard rules, and the remaining balance returned to you following identity verification.

All content on the betbed Platform, including but not limited to the betbed brand name, logo, website design, graphics, text, software, data compilations, and game interfaces provided by betbed directly, is the intellectual property of betbed or its licensors. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the betbed Platform for personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, or distribute any portion of the Platform without prior written consent from betbed;
• Modify, translate, or create derivative works based on Platform content;
• Use any betbed trademark, logo, or brand asset in any context without express written authorisation;
• Use automated tools to systematically extract data from the Platform ("scraping").

Game content provided by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective providers and is subject to their own licensing terms.

To the fullest extent permitted by applicable law, betbed shall not be liable to you for any of the following types of loss or damage arising from your use of the Platform:

• Loss of profits, revenue, business, or anticipated savings;
• Loss of data or corruption of data;
• Any indirect, consequential, special, or punitive loss or damage;
• Losses arising from reliance on inaccurate odds due to system or feed errors, provided betbed acts to void or correct such bets in a timely manner;
• Losses arising from interruptions to service due to maintenance, technical failure, or third-party infrastructure outages;
• Losses arising from your failure to maintain account security as required under Section 4.

Where betbed's liability cannot be excluded by law, betbed's aggregate liability to you in connection with any single incident or series of related incidents shall not exceed the total net deposits made by you to your betbed account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall operate to exclude or limit betbed's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be lawfully excluded.

betbed collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the betbed Privacy Policy. The Privacy Policy describes what data betbed collects, how it is used, how it is stored and protected, and your rights in respect of your personal data.

betbed collects personal data for the purposes of account management, identity verification, regulatory compliance (including anti-money laundering obligations), customer support, and the improvement of Platform services. betbed does not sell personal data to third parties. Data is shared only with trusted service providers who support Platform operations, and only to the extent necessary for those purposes.

To review the full details of betbed's data practices, please visit the Privacy Policy page.

betbed reserves the right to amend, update, or replace any part of these Terms at any time. The effective date of the most current version will be displayed at the top of this page. Where changes are material, betbed will make reasonable efforts to notify active Players via the contact details held on their account, which may include an in-Platform notification or an email to the registered address.

Your continued use of the betbed Platform following the publication of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to any revised Terms, you must cease using the Platform and may close your account in accordance with Section 12.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the betbed Platform, please contact betbed's support team. The support team operates 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6).

Support contact: [email protected]

Please note that betbed's support email address is provided as plain text only and does not constitute a clickable link. Copy the address manually into your email client to contact betbed.

For responsible gaming support and self-exclusion requests, please visit the Responsible Gaming page for dedicated guidance and resources.

For frequently asked questions about account management, deposits, withdrawals, and game rules, please visit the FAQ page.